Terms of Services

Welcome to DeepInfo,

DeepInfo is provided by:  DeepInfo SAS, 10 rue du Colisée 75008 Paris, FRANCE.

Contact email: [email protected]

These Terms govern the use of DeepInfo, and any other related Agreement or legal relationship with DeepInfo SAS in a legally binding way. 

The User must read this document carefully. Nothing in these Terms creates any relationship of employment, agency, or partnership between the involved parties.

By using DeepInfo, Users confirm to meet the following requirements:

  • There are no restrictions for Users in terms of being Consumers or Business Users;
  • Users must be recognized as adult by applicable law and have legal ability to enter binding contracts;

1. Your Account

Account registration

To use the Service, Users must register or create a User account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.

Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by DeepInfo.

By registering, Users agree to be fully responsible for all activities that occur under their username and password.

Users are required to immediately and unambiguously inform DeepInfo SAS via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.

Conditions for account registration

Registration of User accounts on DeepInfo is subject to the conditions outlined below. By registering, Users agree to meet such conditions.

  • Accounts registered by bots or any other automated methods are not permitted.
  • Unless otherwise specified, each User must register only one account.

Account termination

Users can terminate their account and stop using the Service at any time by doing the following:

  • By using the tools provided for account termination on DeepInfo.

However, termination of the account will not be possible until the subscription period paid for by the User has expired.

Account suspension and deletion

DeepInfo SAS reserves the right to suspend or terminate the User’s account at any time and without notice, at DeepInfo SAS’s sole discretion, in these cases:

  • User has violated these Terms; and/or
  • User’s access or use of DeepInfo may cause injury to DeepInfo SAS, other Users or third parties; and/or
  • the use of DeepInfo by the User may cause violation of law or regulations; and/or
  • in case of an investigation by legal action or governmental involvement; and/or
  • the account or its use is deemed to be, at DeepInfo SAS’s sole discretion inappropriate or offensive or in violation of these Terms.

The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.

The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

2. Content

Content on DeepInfo

Unless where otherwise specified or clearly recognizable, all content available on DeepInfo is owned or provided by DeepInfo SAS or its licensors.

DeepInfo SAS undertakes its utmost effort to ensure that the content provided on DeepInfo infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.

In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

Rights regarding content on DeepInfo – All rights reserved

DeepInfo SAS holds and reserves all intellectual property rights for any such content.

Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on DeepInfo, nor allow any third party to do so through the User or their device, even without the User’s knowledge.

Where explicitly stated on DeepInfo, the User may download, copy and/or share some content available through DeepInfo for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by DeepInfo SAS are correctly implemented.

Any applicable statutory limitation or exception to copyright shall stay unaffected.

Access to external resources

Through DeepInfo Users may have access to external resources provided by third parties. Users acknowledge and accept that DeepInfo SAS has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.

3. Use Restrictions

Acceptable use

DeepInfo and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of DeepInfo and/or the Service violates no applicable law, regulations or third-party rights

Therefore, DeepInfo SAS reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to DeepInfo or the Service, terminating contracts, reporting any misconduct performed through DeepInfo or the Service to the competent authorities – such as judicial or administrative authorities – whenever Users engage or are suspected to engage in any of the following activities:

  • violate laws, regulations and/or these Terms;
  • infringe any third-party rights;
  • considerably impair DeepInfo SAS’s legitimate interests;
  • offend DeepInfo SAS or any third party.

API usage terms

Users may access their data relating to DeepInfo via the Application Program Interface (API). Any use of the API, including use of the API through a third-party product/service that accesses DeepInfo, is bound by these Terms and, in addition, by the following specific terms:

  • the User expressly understands and agrees that DeepInfo SAS bears no responsibility and shall not be held liable for any damages or losses resulting from the User’s use of the API or their use of any third-party products/services that access data through the API.

4. Terms and Condition of Sale

Paid Products

Some of the Products provided on DeepInfo, as part of the Service, are provided on the basis of payment. The fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of DeepInfo. To purchase Products, the User must register or log into DeepInfo.

Product description

Prices, descriptions or availability of Products are outlined in the respective sections of DeepInfo and are subject to change without notice.

While Products on DeepInfo are presented with the greatest accuracy technically possible, representation on DeepInfo through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product.

The characteristics of the chosen Product will be outlined during the purchasing process.

Purchasing process

Any steps taken from choosing a Product to order submission form part of the purchasing process.

The purchasing process includes these steps:

  • Users must choose the desired Product and verify their purchase selection.
  • After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

Order submission

When the User submits an order, the following applies:

  • The submission of an order determines contract conclusion and therefore creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page.
  • In case the purchased Product requires active input from the User, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate accordingly.
  • Upon submission of the order, Users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

Prices

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

Prices on DeepInfo are displayed:

  • including all applicable fees, taxes and costs;

Methods of payment

Information related to accepted payment methods are made available during the purchasing process.

Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of DeepInfo.

Payment methods marked accordingly are managed directly by DeepInfo SAS. In this case, DeepInfo SAS collects and stores the data necessary for the processing of payments and for fulfilling any legal obligation related to them. The User may read the privacy policy of DeepInfo to learn more about the data processing and Users’ rights regarding their data.

Other payment methods – if any – are independently provided by third-party services. In such cases DeepInfo collects no payment information – such as credit card details – but only receives a notification from the relevant third-party provider once the payment has been successfully completed.

If payment through the available methods fails, DeepInfo SAS shall be under no obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

5. Contract Duration

Trial period

Users have the option to test DeepInfo or selected Products during a limited and non-renewable trial period, at no cost. Some features or functions of DeepInfo may not be available to Users during the trial period.

Further conditions applicable to the trial period, including its duration, will be specified on DeepInfo.

The trial period shall automatically convert into the equivalent paid Product, unless the User cancels the purchase before the trial period expires.

Subscriptions

Subscriptions allow Users to receive a Product continuously or regularly over a determined period of time.

Paid subscriptions begin on the day the payment is received by DeepInfo SAS.

In order to maintain subscriptions, Users must pay the required recurring fee in a timely manner. Failure to do so may cause service interruptions.

Fixed-term subscriptions

Paid fixed-term subscriptions start on the day the payment is received by DeepInfo SAS and last for the subscription period chosen by the User or otherwise specified during the purchasing process.

Once the subscription period expires, the Product shall no longer be accessible, unless the User renews the subscription by paying the relevant fee.

Fixed-term subscriptions may not be terminated prematurely and shall run out upon expiration of the subscription term.

Automatic renewal

Subscriptions are automatically renewed through the payment method that the User chose during purchase, unless the User cancels the subscription within the deadlines for termination specified in the relevant section of these Terms and/or DeepInfo.

The renewed subscription will last for a period equal to the original term.

The User shall receive a reminder of the upcoming renewal with reasonable advance, outlining the procedure to be followed in order to cancel the automatic renewal.

Termination

Recurring subscriptions may be terminated at any time by sending a clear and unambiguous termination notice to DeepInfo SAS using the contact details provided in this document, or — if applicable — by using the corresponding controls inside DeepInfo.

If the notice of termination is received by DeepInfo SAS before the subscription renews, the termination shall take effect as soon as the current period is completed.

6. User rights

Users acknowledge and accept that the right of withdrawal does not apply to contracts concluded over DeepInfo due to the nature of its offering.

7. Provisions

No Waiver

DeepInfo SAS’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, DeepInfo SAS reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, DeepInfo SAS may also decide to suspend or terminate the Service altogether. If the Service is terminated, DeepInfo SAS will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.

Additionally, the Service might not be available due to reasons outside DeepInfo SAS’s reasonable control, such as “force majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of DeepInfo and of its Service without DeepInfo SAS’s express prior written permission, granted either directly or through a legitimate reselling program.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of DeepInfo.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to DeepInfo are the exclusive property of DeepInfo SAS or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with DeepInfo are, and remain, the exclusive property of DeepInfo SAS or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

Changes to these Terms

DeepInfo SAS reserves the right to amend or otherwise modify these Terms at any time. In such cases, DeepInfo SAS will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User for the future.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version will govern the relationship prior to the User’s acceptance. The User can obtain any previous version from DeepInfo SAS.

Assignment of contract

DeepInfo SAS reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of DeepInfo SAS.

Contacts

All communications relating to the use of DeepInfo must be sent using the contact information stated in this document.

Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

EU Users: Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.

In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

US Users: Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire Agreement between Users and DeepInfo SAS with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

Governing law

These Terms are governed by the law of the place where DeepInfo SAS is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

Exception for European Consumers: However, regardless of the above, if the User qualifies as a European Consumer and has their habitual residence in a country where the law provides for a higher consumer protection standard, such higher standards shall prevail.

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where DeepInfo SAS is based, as displayed in the relevant section of this document.

Exception for European Consumers: The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or Iceland.

Surviving provisions

This Agreement shall continue in effect until it is terminated by either DeepInfo or the User. Upon termination, the provisions contained in these Terms that by their context are intended to survive termination or expiration will survive, including but not limited to the following:

  • the User’s grant of licenses under these Terms shall survive indefinitely;
  • the User’s indemnification obligations shall survive for a period of five years from the date of termination;
  • the disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, shall survive indefinitely.