The shortest path to a real person.

Different questions go to different teams. Pick the channel below that fits, or use the general form. We respond fast, typically within one business day.

ROUTED CHANNELS

Route your question precisely.

Technical support

For existing customers with platform questions, bug reports, or operational support.

[email protected]

Customers can also raise tickets directly in the platform.

Privacy / GDPR

For data subject access requests, privacy questions, or GDPR-related correspondence.

[email protected]
Security disclosures

For vulnerability reports and responsible disclosure. Include reproduction steps and any disclosure timeline you have in mind.

[email protected]
EVERYTHING ELSE

Not sure where to send it?

Drop us a message below. We'll route it to the right team within one business day.

By submitting, you agree to our Privacy Policy. We respond within one business day, weekdays only.

OUR OFFICES

Where we work.

Headquartered in İstanbul, with offices in Paris and Kuwait City and R&D in Türkiye's Bilişim Vadisi.

HEADQUARTERS

Necip Fazıl Mah. Günbatımı Sok. No:1
34773 Ümraniye/İstanbul/TÜRKİYE

+90 216 606 1 999

R&D OFFICE
Technology Development Zone

Bilişim Vadisi, Muallimköy
Deniz Cd. No:143-5, 41400 Gebze/Kocaeli/TÜRKİYE

EUROPE OFFICE

10 Rue du Colisée
75008 Paris/FRANCE

MENA OFFICE

Dar Al Awadi Tower, Ahmad Al Jaber St.
Kuwait City/KUWAIT

LEGAL ENTITY

Where we're registered.

Deepinfo is the trade name of Dofo Teknoloji Anonim Şirketi (also known as Dofo Technology Inc., dba Deepinfo), a corporation registered in Türkiye. Full registration details and legal terms are available on our Terms & Conditions and Privacy Policy pages.