A major Türkiye-based bank, replacing point-in-time vendor assessments with continuous monitoring.
A national universal bank serving over 10 million customers across retail, commercial, and capital markets segments needed to replace annual third-party risk assessments with always-on monitoring. Banking regulators in the customer's jurisdiction expect continuous evidence of vendor posture; the existing questionnaire-driven program couldn't scale to deliver it.
Türkiye-based universal bank with €5B+ revenue and 30,000+ employees.
A major Türkiye-headquartered universal bank operating retail, commercial, capital markets, and asset-management business lines. Over €5B annual revenue; over 30,000 employees across the parent and subsidiary brands. Customer base of 10M+ across the country and selected international markets.
The bank's third-party risk program oversees 100+ vendor relationships at varying tiers: payment processors, core banking platforms, customer-data partners, and regional service providers. Procurement and risk teams shared a vendor inventory but evaluated each vendor through a once-per-year questionnaire process that took weeks per cycle and produced point-in-time evidence rather than continuous posture.
From annual questionnaires to continuous external monitoring.
Annual questionnaires couldn't deliver the continuous evidence regulators expected. The bank moved to TPRM-based monitoring of every vendor on the same depth as internal asset monitoring.
The challenge.
Annual vendor questionnaires generated paperwork without producing the continuous evidence regulators expected. Risk events between questionnaire cycles surfaced through public news rather than the vendor-management program. Tier-1 vendor compromises affected the bank operationally before the next questionnaire window.
The workflow change.
Deepinfo's TPRM module replaced the annual questionnaire as the primary evidence source. Continuous external monitoring of all 100+ vendors across the same seven data layers Deepinfo applies internally (Whois, IP-Whois, DNS, SSL, port scan, HTTP, web data) with findings mapped to the bank's compliance framework automatically.
The outcome.
Risk events on vendor infrastructure now surface within hours instead of months. Compliance evidence exports in minutes rather than days. Procurement-stage risk gates use Deepinfo scoring directly. Annual questionnaires shifted from evidence source to confirmatory layer.
Concrete outcomes, measured.
- Vendor coverage expanded from ~25 actively-monitored vendors to 100+: every vendor in the program now under continuous monitoring, not just the tier-1 set.
- Time-to-detect on vendor incidents dropped from months to hours: measured by comparison against publicly-reported breach disclosure for vendors in the portfolio.
- Compliance evidence cycles reduced from weeks to minutes: audit teams export framework-mapped evidence on demand instead of running quarterly evidence-collection sprints.
- Procurement risk gates now use Deepinfo scoring: vendor-onboarding workflow gates on a unified score that procurement and risk teams can interpret consistently.
- The annual questionnaire cycle remains: but as a confirmatory and contractual exercise, not as the primary evidence source.
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Run Deepinfo against your own domain. The free threat exposure report covers your external surface; TPRM extends the same monitoring depth to every vendor in your portfolio.