A regional municipality protecting citizen-facing services.
A major Türkiye-based metropolitan municipality serving millions of citizens operates dozens of citizen-facing services across permits, utilities, transit, social services, and tax collection. Each service is a target for impersonation; each impersonation is a citizen who lost money, time, or trust. The municipal IT team needed continuous brand defense plus external monitoring across the full digital footprint.
Türkiye-based metropolitan municipality with millions of citizens served.
A major Türkiye-based metropolitan municipality serving millions of residents through dozens of citizen-facing digital services: permit applications, utility billing, transit authorization, social-service delivery, tax collection, and information portals across multiple departments and sub-agencies.
External threat surface includes impersonation risk against citizen-facing services (fraudsters routinely register lookalike domains around tax-filing seasons and benefit-enrollment windows), credential exposure for municipal employees, and continuous external scanning across services that span multiple technology generations.
Citizen-impersonation defense around predictable cycles.
Citizen-impersonation campaigns spike around tax filing, permit renewal, benefit enrollment, and disaster response. Municipal IT teams need continuous brand defense at the threat scale.
The challenge.
Citizen-impersonation campaigns spike around predictable cycles: tax filing, permit renewal, benefit enrollment, disaster response. Each campaign costs citizens money and damages trust in real municipal services. Municipal IT teams operate under budget pressure that doesn't match the threat scale.
The workflow change.
Deepinfo BRP monitors fraudulent domains and (where shipped) impersonation infrastructure continuously, with Managed Takedown removing impersonation faster than the campaigns can scale. EASM scans citizen-facing services across the seven data layers. CTI watches breach corpora for municipal employee credential exposure.
The outcome.
Citizen-impersonation campaigns caught and removed faster. Continuous monitoring of citizen-facing services produces evidence for compliance reporting. Municipal employee credential exposure tracked daily. Procurement workflows now use Deepinfo scoring for vendor onboarding.
Concrete outcomes for the municipality.
- Citizen-impersonation defense continuous: with Managed Takedown removal.
- Continuous monitoring across citizen-facing services: at consistent depth.
- Employee credential exposure: tracked daily for identity protection.
- Compliance evidence: mapped to applicable government cyber frameworks.
- Vendor risk gates for procurement onboarding: use Deepinfo scoring.
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Read storyProtect your citizens.
Run Deepinfo against your municipal domain. The free threat exposure report covers citizen-facing services and impersonation surfaces.