A tier-1 MSP delivering Deepinfo across their customer portfolio.
A tier-1 MSP delivering managed security services to 200+ enterprise customers integrates Deepinfo as the external monitoring layer of their service. Customers receive continuous external visibility; the MSP scales the service across the portfolio without scaling staff proportionally.
International MSP with 200+ enterprise customers.
An international managed-security-service provider with multi-million-USD recurring revenue, delivering managed security services to 200+ enterprise customers across financial services, manufacturing, healthcare, and technology sectors. SOC operations run continuously; customer engagements span advisory, monitoring, and incident-response services.
External monitoring is a recurring need across the customer portfolio: continuous external visibility, threat-intelligence integration, brand defense for customer-facing organizations. Building those capabilities internally would be a multi-year investment competing with core SOC operations; partnering for the data layer lets engineering velocity stay focused on customer outcomes.
Multi-tenant delivery at partner-program scale.
Per-customer external monitoring as a service component required multi-tenant infrastructure. Off-the-shelf platforms didn't scale across the portfolio. Service margin pressure compounded.
The challenge.
Each customer engagement included external monitoring as a service component. Building per-customer monitoring infrastructure didn't scale. Off-the-shelf platforms operated as separate per-customer instances rather than multi-tenant infrastructure. Service margin pressure compounded.
The workflow change.
The MSP joined Deepinfo's Partner Program. Multi-tenant deployment across the customer portfolio runs as one platform with per-customer portfolio isolation. Customer-facing reporting branded to the MSP. Joint sales support during deal cycles; technical pre-sales for complex integrations.
The outcome.
Multi-tenant operational efficiency improves service margin. Per-customer continuous monitoring runs at consistent depth. Service margin scales with the portfolio rather than headcount. Joint customer wins co-marketed.
Concrete outcomes at MSP scale.
- Multi-tenant operational efficiency: per-customer portfolio isolation under one platform.
- Per-customer continuous monitoring: consistent depth across the customer portfolio.
- Service margin scales with the portfolio: not with headcount.
- Joint customer wins co-marketed: customer outcomes shared across both organizations.
- MSP technical staff certified through Partner Program: practice area built on certified expertise.
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