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Customer story · Government · Türkiye

A Metropolitan Municipality Protects Its Citizen-Facing Services.

A major Türkiye-based metropolitan municipality serves millions of residents through dozens of digital services: permits, utilities, transit, social services and tax collection. Each one is a target for impersonation, and each impersonation costs a resident money, time or trust.

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Lookalikes, just ahead of each window

  1. Tax filing

    • caught taken down

  2. Permit renewal

    • caught taken down

  3. Benefit enrollment

    • caught taken down

  4. Disaster response

    • caught taken down
Evidence with each
  • DNS
  • MX
  • certificate
  • HTTP

Each one taken down through Managed Takedown

Dozens of Services Across Several Technology Generations.

The municipality delivers permit applications, utility billing, transit authorization, social services, tax collection and information portals through many departments and sub-agencies.

Its external exposure has three parts: impersonation of citizen-facing services, credential exposure for municipal employees, and a service estate that spans several technology generations. The IT team works to a public-sector budget that does not scale with the threat.

Residents served
Millions
Digital services
Dozens
Structure
Departments and sub-agencies
Budget
Public sector

Campaigns Follow the Civic Calendar.

Fraudsters register lookalike domains ahead of the moments residents expect to hear from the municipality. Each campaign costs residents money and erodes trust in the real services.

Season

Tax Filing

Lookalikes registered around the filing season.

Window

Permit Renewal

Campaigns timed to renewal periods.

Window

Benefit Enrollment

Campaigns timed to enrollment windows for social services.

Event

Disaster Response

Campaigns that use an emergency as cover.

Brand Defense and Monitoring on One Platform.

Fraudulent Domain Monitoring

Lookalikes of citizen-facing services watched continuously, each with DNS, mail server, certificate and HTTP evidence.

BRP

Managed Takedown

Confirmed impersonation domains sent for removal, with the evidence attached.

Takedown

Continuous Scanning

Citizen-facing services scanned across all data layers, at consistent depth.

EASM

Employee Email Breach Monitoring

Municipal employee addresses checked against breach data for credential exposure.

CTI

The exposureWhat answers itModule

  1. Impersonation of citizen-facing services

  2. Credential exposure for municipal employees

  3. A service estate across several technology generations

One platform

What Changed for the Municipality.

ImpersonationCitizen-impersonation campaigns caught and taken down through Managed Takedown
Citizen servicesUnder continuous monitoring, every service scanned the same way
Staff credentialsEmployee credential exposure tracked daily
ComplianceReporting draws on the evidence continuous monitoring produces
ProcurementVendors onboarded against a Deepinfo score

Public Trust in Other Sectors.

Customer story · Healthcare An international humanitarian foundation Fake donation domains caught and removed during disaster cycles. Read Customer story · Education A leading research university Application-cycle phishing, and a surface no one owns centrally. Read Customer story · Telecommunications A national telecom operator Customer-impersonation domains routed to takedown at carrier scale. Read

Find the Lookalikes Before Residents Do.

Book a walk-through of lookalike monitoring for your citizen-facing services.

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